you can place your orders in store or through our website.
If you are interested in purchasing an item from our collection, please contact us using the contact form. Our staff will gladly correspond with you.
We also have products that are not yet published online. If you are looking for a specific item or artist, please do not hesitate to contact us.
Phone number: +81-75-212-0626 (Japanese only)
Opening Hours: 10:00-18:00
Payments can be made by wire transfers to the following account.
We can not accept credit cards for international orders.
The Bank of Kyoto, Ltd.
486-2, UEHONNOJIMAE-CHO, TERAMACHIDORI OIKEAGARU, NAKAGYO-KU, KYOTO
MATSUMOTO SHYOEIDO KIKUO MATSUMOTO
BENEFICIARY’S ACCOUNT NUMBER:
23, HUJIKI-CHO, EBISUGAWAAGARU, TERAMACHIDORI, NAKAGYO-KU, KYOTO
Please make your payment within 7 days of your order confirmation.
It usually take 5 days to confirm international payments.
As soon as we have confirmed your payment, we can prepare for the shipment of your item.
※ Please note, we are not responsible for fees associated with international transfers.
Shipping and handling charge is not included in the price of the item.
Shipping charge can vary depending on the size of the item and the country of destination.
E.g. For one standard-sized hanging scroll to the US or Europe, you can expect to cost around 6,000 yen.
We will inform you of the total cost of your order in the confirmation email.
Please confirm before proceeding to payment.
If you would like to return the item, please contact us by email within 7 days of delivery.
We will refund the full amount of the item price.
※ Please note, we are unable to refund the shipping costs of the item.
Please contact us using the contact form.
We will check the availability of the item.
A copy of your order will be sent to you automatically.
If you do not receive this, please let us know.
If your desired item is available, we will send you
the final summary of your order.
Please confirm this to proceed with your order.
Please make your payment using wire transfer
within 7 days of your order confirmation.
We will carefully package your order
to ensure it arrives safely.